Proof Shopify App FAQs
Everything you need to know before Proof goes to work.
Practical answers about the Proof AI blog generator for Shopify: product grounding, Search Console, attribution, Shopify billing, security, and privacy.
Store setup
What is Proof?
Proof is an AI blog generator for Shopify that creates review-ready drafts from real product data, helps you plan publishing, and reports revenue attributed to tracked content journeys.
How do I set up Proof on my Shopify store?
Install Proof from the Shopify App Store, approve the permissions shown by Shopify, choose the products and brand settings used for drafts, and configure your publishing workflow. Secure app access runs through proof.simlyst.com and the experience is designed to feel native inside Shopify admin.
Do I need to edit my theme or write code?
No manual theme editing or coding is required for the standard setup. Proof guides you through the connection and content settings from its Polaris-native Shopify workflow.
What Shopify permissions does Proof request?
Shopify shows the current permission request before you approve installation. Proof requests the access needed to read approved store and product data, manage the blog content you direct it to create, and calculate attribution. You can review the exact scopes on the Shopify approval screen.
Content and publishing
How does product grounding work?
Proof uses approved product fields from Shopify as source material for each draft. Product facts and store links stay connected to what you actually sell, which is designed to reduce unsupported claims and generic copy.
Is every draft guaranteed to be hallucination-free?
No AI-generated draft should be treated as infallible. Grounding drafts in real product data reduces the risk of invented details, but you should still review every claim for accuracy, copyright, legal compliance, and brand fit before publication.
How is Proof different from Shopify Magic?
Shopify Magic can generate a blog title and body copy from details you provide in a prompt. Proof adds a workflow built around your store’s real product data, merchant review, a content calendar, optional Search Console signals, and revenue attribution for tracked content journeys.
Does Proof publish without my approval?
Proof prepares drafts and keeps them together in your content workflow. You remain responsible for reviewing, approving, and publishing each post, so nothing should reach your store without merchant oversight.
Can Proof improve Shopify SEO or guarantee rankings?
Proof helps you plan and create relevant, product-led blog drafts, review Search Console signals, and measure attributed revenue. No app can guarantee rankings, traffic, AI Overview inclusion, or sales. Search results also depend on content quality, competition, technical SEO, authority, and changes to search systems.
Google Search Console
Is Google Search Console required?
No. Search Console is optional. Connecting it adds your store’s search-performance metrics to Proof so you can review visibility alongside your content plan and attributed revenue.
How do I connect Google Search Console?
Choose the Search Console connection inside Proof, complete Google’s OAuth consent flow, and select the verified property for your store. Google shows the requested access before you approve it.
What does Proof use Search Console data for?
Proof uses the connected property’s search-performance signals to help you understand how published content is being discovered. Search Console data is shown alongside content and attribution reporting; it is not used to guarantee a ranking outcome.
Can I disconnect Google Search Console?
Yes. You can revoke the connection from your Google account and remove the connection in Proof. Disconnecting stops future Search Console syncing.
Revenue attribution
How does Proof track revenue from Shopify blog posts?
Proof links a tracked visitor path from published content to a later Shopify order under its attribution rules, then reports the associated order total. Attribution shows an observed connection between the journey and order; it does not claim that the article alone caused the sale.
What data is synced for attribution?
Only the order total and the visitor path needed to connect the content journey to the order are synced for attribution. Proof does not store customer names, email addresses, phone numbers, postal addresses, or payment-card details.
Why might attributed revenue be zero at first?
A new post needs time to be crawled, discovered, and visited before a tracked journey can lead to an order. Proof reports observed attribution rather than forecasting or filling gaps with estimated sales.
Is attributed revenue the same as causal ROI?
No. Attributed revenue connects an observed content journey with an order total under a defined model. It is a useful commercial signal, but it does not prove that the content caused the purchase or include every cost needed for a full ROI calculation.
Plans and billing
How is Proof billing handled?
All plan approvals and charges are handled securely through the Shopify Billing API and appear on your Shopify invoice. Proof does not receive or store your payment-card details, and there is no off-platform billing.
Where can I see current pricing and trial terms?
The Shopify App Store listing and Shopify approval screen show the current plan price, billing interval, and any trial terms before you accept a charge. Those surfaces are the source of truth for the plan you choose.
Can I upgrade, downgrade, or cancel?
Yes. You can change your plan in the app settings. Downgrades and cancellations take effect at the end of the current billing cycle, as described in the Proof Terms & Conditions. Read the Terms & Conditions.
How do I request a refund or billing review?
Email Proof support with the store domain and charge details. Shopify processes app charges, and any refund request is reviewed under the applicable Shopify and Proof terms.
Privacy, security, and GDPR
Does Proof store customer personal information?
Proof does not store direct customer identifiers such as names, email addresses, phone numbers, postal addresses, or payment-card details. Limited visitor-path and order-total records used for attribution may still be protected data, so Proof handles them with privacy and deletion controls. Read the Privacy Policy.
How does Proof protect store data?
Proof is hosted on Google Cloud and uses encrypted connections, restricted access, and authenticated Shopify webhook handling. Data is limited to what is needed for content, attribution, connected search reporting, billing, and support.
Is Proof GDPR compliant?
Proof is designed to collect only the data needed for a stated purpose, apply retention controls, and support Shopify’s required data-request and deletion workflows. Each merchant remains responsible for configuring storefront consent and privacy notices for their own use of tracking technologies.
Does Proof respect visitor consent choices?
Proof is designed to respect applicable storefront consent signals for visitor-path attribution. Merchants should configure Shopify Customer Privacy settings and notices for the regions in which they operate.
What happens to store data after I uninstall Proof?
Shopify sends Proof the applicable shop-redaction request after uninstall. Proof then deletes store data or removes identifying links from it under the retention process, except for limited records that must be kept to meet legal, fraud-prevention, or security obligations.
Still need a human answer?
Contact Proof support for setup, privacy, or billing questions.
Ready when your products are
